KEENGET TERMS OF USE

Please read these Terms of Use carefully before using Keenget

 
By using the Website https://www.keenget.ro/ (the “Website”), from any device (including a computer, laptop, or any other device) (the “Device”), you, as a user (the “User”, “you”), confirm that you have read, understood, and agree to comply with these Terms and Conditions, the Privacy Policy, the Cookies Policy, as well as applicable legislation.  

KEENGET S.R.L., with its registered office in Bucharest, Sector 3, 5 Halelor Street, 2nd Floor (“Keenget”, “we”), reserves the right to periodically modify these Terms and Conditions without prior notice, such modifications taking effect as of the date of their publication on the Website.  

Access to and use of the Website are subject to these Terms and Conditions (the “Terms”). If you do not agree with these Terms, you must cease using the Website.  

1. SCOPE OF SERVICES  

1.1. The Website has an informational and communication role, being intended to present the activities and services provided by Keenget, as well as to facilitate interaction with Users.  

1.2. The Website allows Users to familiarize themselves with the services offered by Keenget and to obtain information regarding the company’s activities, including its areas of expertise, operational structure, and any updates or developments of its services.  

1.3. The Website is also intended to facilitate communication between Keenget and Users, including potential clients, existing clients, and, where applicable, data subjects in the context of debt administration and recovery activities.

 
1.4. Keenget carries out debt recovery activities both on behalf of and for the account of other creditors (non-banking financial institutions and/or credit institutions), based on mandate agreements or other legal arrangements, as well as in its own name, in the case of receivables acquired through assignment from non-banking financial institutions.  

1.5. In this context, Keenget’s activity may include, without limitation:  

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• management of receivables and related portfolios;  

• contacting debtors through lawful means;  

• sending notifications and communications regarding outstanding obligations;  

• providing information related to managed receivables;  

• identifying amicable solutions for the settlement of obligations.  

1.6. The activity is carried out in compliance with applicable legislation, including consumer protection laws, and without the use of aggressive or abusive practices.  
 

1.7. The Website may be used exclusively for lawful purposes and in accordance with these Terms. The User undertakes not to use the Website in any manner that would violate applicable legislation, including, without limitation, copyright laws or any other applicable regulations, including Romanian law.  

2. ELIGIBILITY  

2.1. By using the Website, you expressly represent and warrant that:

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• you are at least 18 years old (or have reached the age of majority in your jurisdiction); and  

• you have full legal capacity and authority to enter into these Terms, either on your own behalf or, where applicable, on behalf of the entity you represent.  

• If you use the Website as an agent, authorized representative, contact person or employee of a legal entity, you represent and warrant that (i) you are duly authorized to accept these Terms on such entity’s behalf and to bind such entity, and (ii) such entity has full power, corporate or otherwise, to enter into these Terms and perform its obligations hereunder.  

2.2. Your use of the Website is for your sole, personal or internal business use. You agree to comply with all applicable laws and regulations of your home jurisdiction and any other jurisdiction in which you are present while using the Website.  
 

2.3. In connection with the use of the Website, the User undertakes to:  

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• provide accurate, complete, and non-misleading information, including when submitting contact forms or other communications;  

• not provide false information regarding their identity, authority, or any other relevant elements;  

• notify Keenget without undue delay of any errors, malfunctions, unauthorized access methods, or infringements of intellectual property rights identified.  

3. PROHIBITED USE  

3.1. You agree that you will only use the Website for lawful purposes and in accordance with these Terms. You shall not in any way using the Website that in any respect:  

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• is in breach of any law, statute, regulation, or by-law of any applicable jurisdiction;  

• is fraudulent, criminal, or unlawful;  

• cause nuisance, harm, annoyance or inconvenience to any other User;  

• is inaccurate or out-of-date;  

• may be obscene, indecent, pornographic, vulgar, profane, racist, sexist, harassing, discriminatory, offensive, deceptive, derogatory, harmful, harassing, threatening, embarrassing, malicious, abusive, hateful, menacing, defamatory, untrue, political, or incendiary;

• impersonates any other person or body or misrepresents a relationship with any person or body;

• may infringe or breach the copyright or any intellectual property rights (including without limitation   
  copyright, trademark rights, and broadcasting rights) or privacy or other rights of Us or any third party;

• may be contrary to Keenget interests;

• is contrary to any specific rule or requirement that We stipulate on the Website;

• involves Your use, delivery, or transmission of any viruses or anything likely intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information.

• attempt to gain unauthorized access to any portion or feature of the Website, to our servers or networks, or to any systems or networks connected to the Website;

• interfere with or attempt to interfere with the proper functioning of the Website, including by circumventing or attempting to circumvent security measures, overloading, introducing malicious code, causing disruption, or otherwise adversely affecting the operation of the Website or access to it by other users.  

3.2. These rules of conduct and a list of prohibited uses are not meant to be exhaustive. We reserve the right to determine what conduct We consider to be a violation of these Terms or improper and the appropriate action to take.
 

3.3. As a User, You agree that You are responsible for compliance with any applicable local laws that may apply to Your use of Website.  
 

3.4. We may suspend or restrict your access to the Website, or take any other appropriate action, if we reasonably believe that you have engaged in fraudulent, misleading, or unlawful activity, or have otherwise violated these Terms, or may cause harm to other Users or to Keenget.  

4. PRIVACY  

To use Services, You may be asked to provide certain Personal Data. All the matters regarding Your Personal Data are governed by Our Privacy Policy; therefore, We recommend You, and You should ensure that You have read the Privacy Policy provisions carefully.  

5. INTELLECTUAL PROPERTY  

All rights are reserved.  
 

5.1. All intellectual property rights in and to the Website and its content belong to Keenget or are used under license and are protected by applicable law. These rights include, without limitation, all elements of the Website, such as: texts, descriptions, materials and informational content (including those relating to services, processes and methods of operation), visual and structural design, interface, structure and organization of content, graphics, images, audio-video materials, software, code, databases, logos, trade names, trademarks, domains, as well as the overall look and feel of the Website (the “Content”).  
 

5.2. Subject to compliance with these Terms, Keenget grants the User a limited, non-exclusive, non-transferable, and revocable right to access and use the Website and its Content solely for personal use or internal business purposes.  
 

5.3. Nothing in these Terms shall be construed as granting the User, whether implicitly or otherwise, any right or license to Keenget’s or any third party’s intellectual property rights, except as expressly provided herein.  
 

5.4. Copying, reproducing, modifying, distributing, publishing, or otherwise using the Content, in whole or in part, without Keenget’s prior written consent is prohibited. It is also prohibited to reproduce, imitate, or use the structure, functionalities, or logic of the Website, as well as to develop derivative or competing products or services based on it.  
 

5.5. The use of Keenget’s trademarks, trade names, logos, domain names, or other identifying elements, as well as any similar elements that may create confusion, is prohibited. It is also prohibited to reproduce or imitate the visual appearance, graphic identity, or distinctive elements of the Website.  
 

5.6. It is prohibited to rent, assign, sublicense, decompile, disassemble, or perform any similar operations on the Website or its Content, as well as any attempt to obtain the source code or to exploit the Website in an unauthorized manner.  
 

5.7. Keenget reserves the right to remove any content or restrict access to the Website if there are reasonable grounds to suspect a breach of applicable laws or these Terms, or if the rights or legitimate interests of users or Keenget are affected.  

6. THIRD-PARTY WEBSITES  

6.1. By visiting Website, You are able to follow to third-party websites, applications (WhatsApp), or other products or services operated by other companies (“Third-Party Services”). We do not endorse, monitor, or have any control over these Third-Party Services, which have separate Terms and Conditions and Privacy Policies. We are not responsible for the content or Policies of Third-Party Services and You access such Third-Party Services at Your own risk.

7. DISCLAIMER  

7.1. The use of the Website is at the User’s own risk. Keenget shall not be liable for any use of the Website that is contrary to these Terms or applicable law.  
 

7.2. The Website may not be available in all languages or in all jurisdictions, and Keenget does not guarantee that the Website’s functionalities are suitable for or available in any particular location.  
 

7.3. The information available on the Website is provided “as is” and “as available.” Keenget does not guarantee continuous, uninterrupted, or error-free operation of the Website and cannot guarantee that it will always be free from vulnerabilities, viruses, or other harmful components.  
 

7.4. The User understands that no method of data transmission over the internet and no method of electronic storage is completely secure or error-free. Although Keenget implements reasonable technical and organizational measures to protect the Website and the information, it cannot guarantee their absolute security. Any transmission of information to or from the Website is carried out at the User’s own risk, and the User is responsible for implementing appropriate security measures (e.g., using up-to-date security solutions and strong passwords).  
 

7.5. This section constitutes an essential part of these Terms.  

8. LIMITATION OF LIABILITY  

8.1. To the extent permitted by applicable law, Keenget shall not be liable for any indirect, special, or consequential damages arising from the use of or inability to use the Website, including, without limitation, loss of profits, loss of data, or business interruption.  
 

8.2. To the extent that Keenget’s liability is engaged under applicable law, it shall be limited to direct and foreseeable damages demonstrably caused by a breach of these Terms.  
 

8.3. Nothing in these Terms shall exclude or limit Keenget’s liability in cases where such limitation is not permitted by law.  

9. INDEMNITY  

9.1. To the extent permitted by applicable law, the User agrees to indemnify and hold Keenget harmless from and against any damages, losses, costs, or reasonable expenses (including legal fees) arising out of or in connection with the User’s breach of these Terms or applicable law in the context of using the Website.  
 

9.2. Keenget reserves the right to assume the defense of any claim or action falling within the scope of this article. In such case, the User agrees to reasonably cooperate with Keenget in the defense of its interests.  

10. TERM AND TERMINATION  

10.1. These Terms apply from the moment of the first access to or use of the Website and remain valid for the entire duration of its use.  
 

10.2. Keenget reserves the right to suspend or restrict access to the Website, in whole or in part, at any time, where there are reasonable grounds, including in cases where the User breaches these Terms or applicable law. Such measures shall not affect any other rights or remedies available to Keenget under the law.  
 

10.3. The cessation of use of the Website shall not affect the validity of provisions which, by their nature, are intended to remain in effect after termination, including those relating to intellectual property rights, limitation of liability, and applicable law.

11. CHANGES TO TERMS  

Keenget reserves the right to modify or update these Terms periodically. Any changes shall enter into force on the date of their publication on the Website, unless otherwise specified. It is the User’s responsibility to periodically review these Terms. Continued use of the Website after the publication of changes constitutes acceptance of such changes. If you do not agree with the changes, you must cease using the Website.  

12. COLLABORATIONS  

12.1. For additional information or to discuss a potential collaboration, you may contact us via the contact form available on the Website or at the email address info@keenget.ro. By submitting a request, you confirm that you are at least 18 years old and have the legal capacity to initiate discussions regarding a potential collaboration with Keenget. Keenget may send notices or communications related to these Terms by email.  
 

12.2. If you are a client of Keenget’s partners and wish to contact us in relation to our services, you may write to us at info@keenget.ro.   

13. FINAL PROVISIONS  

13.1. These Terms, together with the Privacy Policy and the Cookies Policy, constitute the entire agreement between the User and Keenget regarding the use of the Website.  
 

13.2. If any provision of these Terms is considered invalid, illegal, or unenforceable, it shall be modified to the extent necessary to become valid, or, if this is not possible, it shall be deemed severed from the remaining Terms. The remaining provisions shall remain in full force and effect.  
 

13.3. Keenget reserves the right to modify, suspend, or discontinue, temporarily or permanently, the operation of the Website or any part thereof, including for maintenance or update purposes.  
 

13.4. Access to the Website may be temporarily restricted, at Keenget’s discretion, for maintenance or update works.  
13.5. Keenget shall not be liable for any unavailability of the Website caused by external factors, including failures of communication networks or internet service providers.  
 

13.6. These Terms are governed by Romanian law. Any disputes arising in connection with these Terms shall be settled, as a priority, amicably. If an amicable settlement is not possible, disputes shall be resolved by the competent courts of Romania.  
 

13.7. For requests regarding data protection or the exercise of related rights, you may contact us at dpo@keenget.ro. Additional details are available in the Privacy Policy.